We are doing our best to provide you the highest quality products, but if you are not satisfied with your merchandise, eligible merchandise can be returned to us or refund within 30 (thirty) days from the date of purchase. All eligible items must be returned as a complete set (just as they were purchased) in the original unworn condition and original packaging. Items that are final sale and are not eligible for return; either for refund. We will issue a refund for the merchandise and taxes if applied, but not your original shipping fee. Original shipping fee are not refundable.
We only accept 1 (one) time return per order. Please be sure you have verified all items will work for you, we cannot accept more than 1(one) returns per order.
- All items must be returned as a complete set (just as they were purchased) in the original unworn condition and original packaging. If we do not receive the complete set, we will not process your return and contact you till we receive the remaining pieces of the set.
- Returns will be processed within 14 – 30 business days upon receipt at our warehouse.
- All items must be returned with original tags, packaging with barcodes.
Policy Exclusions & Final Sale – Non-returnable – Non-resalable – Include, but is not limited to:
- Wedoes not accept returns of items that have been worn or subjected to destructive conditions.
- Last Chance Sale items.
- Sex Gifts, games, candy, tape, or bondage kits.
- Sexual Wellness products – vibrators, lubes, massage oils, body paints, lotions, candles, soaps, and gels.
- Items with tags removed.
- Items that smell of cigarette smoke, body odor, or perfume.
- Items that have lotion or body glitter on them.
- Items that have human & animal/pet hair on them.
- Items that are soiled or stained.
- Items that have been laundered.
- Items not returned in original packaging.
- Items not returned as a complete set.
- Gift Cards.
The above items are not eligible for returns and will be disposed of without the customer receiving a refund.
We will send you a refund within 14 days from the moment of receiving your returned products. However, we do our bests to send you money way faster.
In case of returning all products from your order your refund will include the value of products + the cost of the cheapest shipping option in our online store. Refund does not include the costs of the returning shipping and other costs connected with it.
Remember that in case of returning only part of your order, we will not return any shipping costs. In this case the refund will include the value of returned products.